Take back control of your communication

Your ultimate solution for seamless media management and engagement in public safety and government. TrustedUpdate empowers you to handle live incident updates, misinformation control, and stakeholder communications all from one powerful platform.

Find out how Trusted Update can help you combat misinformation, get the right information to the right people at the right time and level up your media and communication function.

Stop relying solely on social media

Social media has its place, but when you no longer have access or your page or profile is hijacked, you need something that the media and the public can trust and that is fully in your control. A government-verified page allows you to post what you want, when you want, and with other powerful tools to manage dynamic incidents and ongoing events.

Who is Trusted Update for?

Whether you are in public safety, education, local or central government, you can use Trusted Update.
Click on the use cases below to find out how Trusted Update can make your job so much easier.

Be the trusted source of information

Integrity of information is vital in a fast moving media landscape. Be the first place people go to get the right information at the right time.

News Update Page for Media and Public

  • Publish up-to-the-minute information about evolving incidents.

  • Share chronological updates, correct misinformation, and easily embed videos, images, and documents.

  • Automatically notify subscribers of new events.

  • Provide clear closure updates when incidents are resolved.

Event and Incident Management

  • Easily log media inquiries, internal decisions, comments, media coverage, releases, and contacts.

  • Assign tasks and ensure remote team members receive assignments 24/7.

  • Capture all activity for comprehensive debriefs and record requests.

Virtual PIO Assistant

Use our expertly trained AI tool to support you in writing media releases and other important messaging.

Media Coverage

Search for media coverage and bookmark it to your incidents and events.
Export a full coverage report and distribute to your key stakeholders.

Find out how Trusted Update can help you combat misinformation, and level up your media and communication function.Fill in the form to get your walkthrough.

Affordable and easy to implement

Apply to be verified by our human team of PIOs and public safety experts. You'll get access to your dashboard with full onboarding in less than fifteen minutes. All for less than $100 a month.

Created by those who know

We've managed every kind of public safety incident you can think of. We've also worked on a lot of multiple stakeholder community engagement projects. We built the tool we would want to use whether we were on our own or in a large team.

Public Safety

Getting ahead of the story is crucial to combat misinformation and ensure your citizens are kept informed during fast moving incidents. Trusted Update will help you manage all of your information in one place so that you are the first place people go to get the right story.

  • Breaking news style page accessible to media and public

  • Keep all your media and stakeholders contacts in one place

  • Log internal decisions and comments for record

  • Effortlessly distribute news releases and information with one click

  • Track all your incoming media inquiries so you don't lose track

  • Easily extract information for FOIA inquiries

  • Publish video and images for media use

  • Collaborate with other agencies and departments for aligned messaging

  • Quickly add media coverage to your incidents

  • Finish up with a full report of all your PIO activity that you can share with others

Solo PIOs

If you're on your own doing the job of five PIOs then Trusted Update can help you keep on top of everything you have to handle.

  • Keep all your media and stakeholders contacts in one place

  • Log internal decisions and comments for record

  • Effortlessly distribute news releases and information with one click

  • Track all your incoming media inquiries so you don't lose track

  • Easily extract information for FOIA inquiries

  • Publish video and images for media use

  • Create a simple to update public page that keeps everyone informed

  • Quickly add media coverage to your incidents

  • Finish up with a full report of all your PIO activity that you can share with others

City Government

Do you manage multiple departments' media and communication? Then Trusted Update can help you keep all of your work streamlined and in one place for each department.

  • Assign media inquiries to people in your teams

  • Distribute multiple releases and newsletters to stakeholders

  • Create public pages about events, traffic issues or ongoing incidents

  • Publicly display commentary of town hall meetings with embedded film

  • Log media contacts for your team to access

  • Monitor media coverage of multiple departments and issues

Emergency Management

Do you manage multiple departments' media and communication? Then Trusted Update can help you keep all of your work streamlined and in one place for each department.

  • Assign media inquiries to people in your teams

  • Distribute multiple releases and newsletters to stakeholders

  • Create public pages about events, traffic issues or ongoing incidents

  • Publicly display commentary of town hall meetings with embedded film

  • Log media contacts for your team to access

  • Monitor media coverage of multiple departments and issues